With the shrinking pool of qualified IT professionals to run OpenVMS systems, finding technicians to service your operating system can be a challenge. With Endeavor Services Group, it doesn’t have to be.
When issues related to OpenVMS on VAX, Alpha and Itanium platforms do occur, Endeavor is available 24 x 7 to resolve them. In addition, our comprehensive call-tracking system also monitors the progress of each call from first contact through resolution of the issue. That means total accountability throughout the entire process.
We can help you with:
- Questions on simple startup and backup/restore procedures
- Detailed queries about process versus system logic
- Uncertainties about proper handling of tapes, data transfers and file system characteristics
- Requests for setting up networked devices
- General troubleshooting
- Scripting and procedures
- Nominal performance recommendations
- Crash dump analysis
Remote System Management (RSM)
Our trained technicians will keep constant watch over your VMS systems using our powerful, proven tool for proactive system management, predictive maintenance, and timely responsiveness. Events are defined as either critical or non-critical. We will take immediate action on critical events, while the non-critical events are stored for later notification. This prevents you from being interrupted due to minor occurrences.
Remote System Administration (RSA)
Our remote 24x7x365 monitoring provides a team of resources performing ongoing daily, weekly, monthly duties to optimize performance and maximize uptime.