5 Trends Appear on the Gartner Hype Cycle for Emerging Technologies, 2019

Today, insurance fraud is detected by a combination of claim analysis, computer programs and even private investigators. The FBI estimates the total cost of non-healthcare-related insurance fraud to be around $40 billion per year. But a maturing emerging technology called emotion artificial intelligence (AI) might make it possible to detect insurance fraud based on audio […]

10 Must-Have Competencies for Infrastructure & Operations Leaders

Jack just stepped into his role as infrastructure and operations (I&O) lead at his company. His predecessor was not equipped to evolve beyond the traditional command-and-control leadership style to meet the organization’s digital transformation goals. Jack knows that to be a successful I&O leader in the digital age, he must exemplify “servant leadership” by being […]